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Feb. 18th, 2020

kitewithfish: (john constantine doubts your life choice)
So, I was previously *aware* that on Twitter, companies just sometimes run searches for their name and respond to private conversations where no one has summoned them using their @twitterhandle, but it just happened to me for the first time. And I felt unexpected gross about it!

I was replying to a particular podcast where I wasn't getting the descriptions of their podcast with the episode. I could see it on the preview, but it wouldn't be there in full text. Since what I could see was "TRIGGER WARNING: " I figured I would let them know about the technical issue on Twitter.  I mentioned my podcast app in passing, to let them know what the issue was.

THE PODCAST APP'S TWITTER SHOWED UP IN THE COMMENTS TO TELL ME TO UPDATE AND REBOOT MY PHONE.

Like. No. No, you don't get to be damn Voldemort, you don't get to be Bloody Mary in the mirror - leave me well enough alone! I did not summon thee, foul fiend! This Twitter convo is not for you!

The worse part of this, is that I then proceeded up update the app and reboot my phone and the description problem completely went away. So I took a screenshot of the app's tweet responses, deleted the tweets to the podcast (who clearly were not having a technically issue) and went to complain to the podcast app's Twitter account about the interaction. 

And they were like, "Just trying to help!"  No. No, you get to help if I ASK for your help. You don't get to butt in without an invitation, even if your advice is useful and works. 

I AM AWARE  that this is a thing - that I am being ungracious! That this plays into an existing Cultural Thing in my region of the US where you don't talk to strangers in person! and you don't bother them! and you don't butt in to fix their problems even when you can do it easily because it's *insulting* to imply that you know better than them! 

Let me misuse your product in peace, you invasive weirdoes. 

UPDATE: [2 hours later] I have just blocked the Twitter account for the weird offputting podcast app, and blocked the strange White Knight who rode in with a Rick and Morty avatar to defend the weird practice. 

Remember, children, the best time to block an asshole is 20 years ago. The next best time is today. 


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